All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at mraenterprises7@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your exchange . Please allow at least seven (7) days from the receipt of your item to process your exchange . We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● Damage / Defective / Short Product In case you receive a damaged or defective product, send us a parcel opening video highlighting the defect or damaged product & box label on this number. We will process the refund within 24 hours. Parcel opening video compulsory. You should report the damage within 24 hours of receiving the order. In case, you don't like the product You can send it back to our warehouse and inform us about the same on this number. You need to return the products within 7 days of receiving the order. We will process the refund for the product value within 24 hours of receiving your order. Return shipping charges will not be refunded.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This return policy was created using Termly's Return and Refund Policy Generator.